FREQUENTLY ASKED QUESTIONS

Keycard

How do I top up my keycard?

At home, on your computer, tablet or smartphone via our website, or at the skipass office or skipass Express machines in resort.

Can I recharge a skipass card issued in a different ski resort?

As long as it is a “hands-free” card with a DTA number in the format 01-1614 XXXX XXXX XXXX XXXX-X, you can recharge it in La Rosière, provided it is not damaged.

Where can I find my keycard number?

It is shown in the top right-hand corner of your card. It is a 22-digit number in the following format: 01-1614 XXXX XXXX-X.

Can I order a rechargeable card on its own?

If you do not yet have a "hands-free" skipass card, we will be add one to your skipass purchase, either online or in the skipass office.

Can I charge several skipasses onto the same keycard?

Yes, as long as the validity dates do not overlap.

Is there a loyalty scheme?

Yes, see more details here.